Hello, this is
Ted Kang
Experienced UX designer / Project lead
Experienced product designer
Over 10 years of experience in both line-up and advanced concept products with a proven track record of shipping numerous innovative products for global audiences.
Skilled researcher
Highly experienced user researcher who focuses on extracting actionable insights to create best-in-class consumer experiences in fast-paced environments.
Multidisciplinary team player
Strong skills in the design process and methodologies for facilitating co-creation between members from different backgrounds to create a cohesive product experience.
New product developer
Expert in leading new product development, including identifying unmet needs, translating insights into opportunities, developing experience archetypes, and delivering pixel-perfect products.
Versatile problem solver
All-rounder with a proven track record of leading projects from GUI, UI, UX, and Identity, to services. Have also contributed to numerous product strategies and organization planning.
Recognized top performer
Selected as one of the future design leaders out of 1,200 designers at Samsung Electronics and awarded full sponsorship to study Service Design MA at the Royal College of Art, UK.
SUMMARY
EXPERIENCE
Samsung Mobile
2016 - 2018
Samsung Experience
UX / TEAM LEAD
Overhauling the settings and maintenance UX of Samsung Galaxy flagship Smartphones
Samsung Health
UX / PROJECT LEAD
Leading the UI principle, home menu and discover
Samsung Corporate Design Center
2014 - 2016
SERVICE / UX LEAD
Smart Shopping UX
Envisioning strategic opportunities in an omni-channel shopping environment
UX / UX STRATEGY
Samsung UX Identity 2015
Building a cohesive user experience across Samsung products
Royal College of Art
2012 - 2014
Samsung EMPACT
SERVICE / PROJECT LEAD
Creating sustainable shared value between Samsung's social responsibility and off-grid rural India
Sainsbury's Inspired Baking
SERVICE / SERVICE DESIGN
Reimagining the Sainsbury’s home baking experience to help build long-lasting relationships with customers
Design Museum: the Big Design
SERVICE / SERVICE DESIGN
Creating the Design Museum London's learning platform for HE students to learn the design process from experts
Go Cook
SERVICE / SERVICE DESIGN
Making an online cookery service that boosts people’s confidence and creates passionate communities
Samsung DMC Research Center
2007 - 2012
SERVICE / TEAM LEAD
Samsung Beacon Service Platform
Initiating a startup business at Samsung with a location-aware marketing platform
UX / PROJECT LEAD
Galaxy Media UX
Designing UI archetypes of Galaxy Smartphone’s gallery and music applications
UX / GUI TF LEAD
Samsung UX Identity 2008
Creating a consistant visual experience across Samsung products
UX / INTERACTION DESIGN
Post Touch Interaction
Designing interactions for advanced displays such as flexible mobile screen and large format table type
UX / TF LEAD
Mobile First Screen Strategy
Proposing the new Lock-Home-Apps UX of Galaxy Smartphone to turn it into a service platform
UX / PROJECT LEAD
Kosmos: Samsung Galaxy 3D UX
Creating a Z-axis based Smartphone UX that helps users manage a massive amount of content simply
UX / GUI LEAD
Samsung Smartphone Platform UX
Creating UX design archetype for the first Smartphone platform of Samsung Mobile
UX / INTERACTION DESIGN
Reflex Interation
Developing intuitive contents browsing and sharing interaction using motion sensors and 3D graphics.
Samsung Mobile
2002 - 2007
The Next Mobile Interactions
UX / PROJECT LEAD
Creating cutting-edge interactions while fostering a mobile graphics startup to deliver optimal performance
The US / China GUI archetypes
UX / PROJECT LEAD
Designing backbone style guides and developing new interactions of each flagship model for the US and China
Samsung Mobile Lineup
UX / GUI LEAD
Leading GUI for more than 80 different mobile for the US, China, Korea, and other worldwide mobile carriers
Interactive Dialing
UX / PROJECT LEAD
Transforming a bland dialing screen into an interactive touchpoint that adds value to Samsung mobile phones
Smart Mobile Agent UX
UX / RESEARCH & GUI LEAD
Turing a pet game into a smart agent that enables easy syncing with PCs and rich communication with friends
EDUCATION
Service Design Program
MASTER OF ARTS
Royal College of Art, UK
Sep 2012 - Jun 2014
Visual Communication Design
BACHELOR OF ARTS
Hongik University, Korea
Mar 1995 - Feb 2002
Innovation, Entrepreneurship & Design
MBA MODULE
Imperial College London, UK
Nov 2012 - Apr 2013
SKILLS & TOOLS
Service design process & methodologies
Define
Problems
Deliver
Solution
Co-create
Diagnose
Optimize
Understand
Refine
Targets
Discover
Define
Develop
Deliver
Hands-on experience
Context observation
Domain understanding
Stakeholders analysis
Target recruiting
Survey/ Interview/ Shadowing
Culture probes
User journey mapping
Touchpoint analysis
Cross-field inspiration
Key findings mapping
System mapping
Affinity diagramming
Personae creation
Use case scenario
Value chain analysis
Co-define workshop
Requirement defining
Challenge framing
Design theme setting
Idea refrigerator
Co-creation workshop
Rapid prototyping
Scenario making
Competitive analysis
Strategy building
Prototyping iterations
Usability testing
Co-validation workshop
Pilot launch
Beta/ Official launch
Proposal presentation
Storytelling movie
Demo prototypes
Demo exhibition
Strategy report
Design guide
Service manual
Service blueprint
Research tools
Survey Monkey
Lucid Chart
Design tools
Sketch
Figma
Adobe Creative Suite
Microsoft Office
iWork
Prototyping tools
Sketch
Figma
RA:ON
InVision
SketchUp
LANGUAGES
English
Full professional proficiency
Korean
Native proficiency