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The complete overhaul of

the settings and maintenance UX

Samsung Experience is an Android-based Galaxy mobile platform famous for making a major leap forward in user experience from its predecessor, Touchwiz. The changes made include settings and maintenance UX, which were chosen as top priorities during development.   

I led the team of twelve UX designers and worked closely with stakeholders inside out of the company to make sure we delivered an optimal solution. After a year of intensive iterations, we delivered an experience that has been welcomed not only by users but also by the mobile industry. 

Samsung 

Experience

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CLIENT

TIMELINE

ROLE

OUTCOME

Samsung mobile

Feb. 2016 - Mar. 2017 

Team Lead (12)

UX Lead

Grace UI

Samsung Experience UI

Android M, N updates 

for Galaxy Note7, S7, S8 series

Settings

HIGHLIGHTS

Settings

Overhauled the settings UI to make it easier to

find any item in the menu with less effort. 

Device

maintenance

Gamified user’s efforts to keep the phone

running at optimal levels. 

 

Power managers

Revamped the power managers so that it satisfies both beginner and experienced users.

  

Device maintenance
Power managers

PROCESS & METHODOLOGIES

Define

Problems

Define

Missions

Deliver

Solution

Co-create

Diagnose

Optimize

Understand

Discover

Define

Develop

Deliver

Hands-on experience

Voice of customers review

Data analyzation

Use case observation

User journey mapping

Case studies

Key insights mapping

Challenge framing

Rapid prototyping

IA workshop iterations

UI/ GUI design iterations

Prototyping iterations

Target user validation 

Stakeholder validation 

Galaxy S8 series

Galaxy S7 series

Galaxy Tab S3

Galaxy Note7

Galaxy Android Nougat 

Galaxy Android Marshmallow

Galaxy Android Marshmallow Beta

Process

SELECTED PRESS

A huge step up from Touchwiz

Against all odds, including Note7 incident, we were able to achieve positive reactions throughout the updates. Although we loved the changes, we did not expect such a welcome from the market since Touchwiz was constantly criticized by detractors. As we are committed to learning from our mistakes and listening to users, the Samsung Experience UX has become a big turning point for the Galaxy smartphones; while it was once the reason not to buy it, now it is one of the reasons to have it.

The cleanest and simplest Touchwiz yet.”

Andrew Martonik  |  ANDROID CENTRAL

The subtle touch of skilled designers is evident throughout the new software.”

Vlad Savov  |  THE VERGE

Everything is cleaner, simpler, and much more easy to use, which is a huge step up from TouchWiz in years past.”

Jimmy Westenberg  |  ANDROID AUTHORITY

Anyone who doesn't buy a Samsung because of the user interface is living in past.”

Gareth Beavis  |  TECH RADAR

Selected press
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